Peak season means peak missed calls
Your techs are on calls all day in summer and winter. That's exactly when the office line rings most.
Kaimaz Front Desk / HVAC
AI receptionist for HVAC companies
When it's triple digits outside or freezing at night, a dead system isn't a "we'll call back tomorrow" problem for your customer. Kaimaz Front Desk texts back every missed call, figures out whether it's a no-cool emergency, a tune-up, or a replacement quote, and gets it on the schedule.
3 founding spots at $1,000/month, open to HVAC contractors across the U.S.
Why HVAC contractors miss leads
Service calls and replacement leads need different handling
A $150 repair and a full system replacement shouldn't go through the same intake. The assistant asks the right questions for each.
Replacement quotes go quiet
Homeowners collect two or three quotes and then disappear. A polite, scheduled follow-up keeps you in the running.
What it asks your hvac leads
Every question is yours to edit. A typical setup for HVAC contractors:
- No cooling, no heat, strange noise, tune-up, or new system?
- Age of the system, if they know it
- Anyone at risk from the heat or cold (elderly, infants, medical needs)?
- Property zip
- Membership or maintenance-plan customer?
- Name, best number, and an appointment window
Emergencies go to you
No cooling in extreme heat, no heat in freezing weather, gas smells, and vulnerable occupants are escalated to you right away. For a gas smell, the assistant tells the customer to leave the house and call the gas utility or 911 first.
Everything else, handled
Missed call text back, estimate booking from your calendar, quote follow-ups, review requests, and a lead summary for every conversation. AI phone answering is available as an add-on.
Pricing for HVAC contractors
Standard pricing is $1,500–$2,000/month plus a one-time setup fee of $500–$1,000. Right now there are 3 founding spots at $1,000/month, locked for 6–12 months. Full pricing details.
HVAC FAQ
Can an AI receptionist book HVAC service calls?
Yes. It offers open appointment windows from your calendar, books the visit, and sends you a summary with the problem, system details the customer knows, and contact info.
Does it work for after-hours AC calls?
Yes. After hours it texts back missed calls, triages the problem, and either books the next available slot or flags a true emergency to your on-call person, based on the rules you set.
Can it follow up on HVAC replacement quotes?
Yes. If a replacement quote gets no reply, it sends a short check-in on the schedule you choose and stops when the customer replies or opts out.